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IntermediatePineconeFastAPIVercel SDK
Build a Customer Support Agent
Build a support bot that uses a vector database to answer common questions from documentation. If the confidence score is low or the user is frustrated (sentiment analysis), it hands off to a human.
Implementation Steps
1
Ingestion Pipeline
Chunk and embed documentation PDFs.
2
Retrieval Logic
Perform cosine similarity search.
3
Response Generation
Synthesize answer with source citations.
4
Escalation Check
Analyze sentiment of user reply.
Ready to start?